Terms of service

TERMS OF SERVICE

The Dad Co. Pty Ltd

OVERVIEW

Welcome to The Dad Co.. Throughout the site, the terms “we”, “us” and “our” refer to The Dad Co. Pty Ltd.

The Dad Co. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

The Dad Co. is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service, together with any policies referenced herein (including our Shipping Policy, Refund Policy and Privacy Policy), describe your rights and responsibilities when using our Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence.

To use the Services, including browsing our store or purchasing products, you may be required to provide certain information including:

Email address
Billing details
Payment information
Shipping address

You agree that all information you provide is accurate, current and complete.

You are responsible for maintaining the security of your account and for all activity that occurs under your account.

You may not transfer, sell or assign your account to another person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display product images and descriptions as accurately as possible.

However, we cannot guarantee that:

Colours will appear exactly the same on different devices
Product appearance will be identical across all screens

Product descriptions and availability may change at any time without notice.

We reserve the right to:

Discontinue any product
Limit quantities available for purchase
Restrict sales to certain geographic locations

SECTION 3 – ORDERS

By placing an order you are making an offer to purchase.

We reserve the right to accept or decline any order at our discretion.

Your order is only accepted once payment has been successfully processed and confirmed.

We may cancel or modify orders if:

There are pricing errors
The product is unavailable
Fraud or suspicious activity is suspected

If your order is cancelled, we will attempt to notify you using the contact details provided.

SECTION 4 – PRICES AND BILLING

All prices are listed in the applicable currency shown at checkout.

Prices may change at any time without notice.

Unless otherwise stated, prices do not include shipping, duties or import taxes.

You agree to provide accurate billing and payment information and confirm that you are authorised to use the payment method provided.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for shipping delays caused by:

Courier services
Customs processing
Supply chain disruptions
Events outside our control

Once an order has been transferred to the shipping carrier, risk and responsibility for the shipment passes to the customer.

SECTION 6 – PRE-ORDER AND PRE-SALE PRODUCTS

From time to time, The Dad Co. may offer products on a pre-order or pre-sale basis.

A pre-order means the product is not yet in stock and will ship once inventory arrives.

By placing a pre-order you agree that:

The product may not be immediately available for shipment
Estimated delivery dates are not guaranteed
Manufacturing and shipping delays may occur

Customers will be notified within 3–7 days of stock arriving, after which orders will be processed and shipped according to our standard shipping terms.

SECTION 7 – CHANGE OF MIND

We do not accept returns or refunds for change of mind.

Please carefully review product descriptions before making a purchase.

Returns are only accepted in accordance with our Refund Policy, including where items are defective, damaged, or incorrectly supplied.

Nothing in these Terms excludes rights available under Australian Consumer Law.

SECTION 8 – AUSTRALIAN CONSUMER LAW

Nothing in these Terms excludes or limits rights available under the Australian Consumer Law (ACL).

If a product fails to meet a consumer guarantee under Australian Consumer Law, you may be entitled to:

A repair
Replacement
Refund

depending on the nature of the issue.

SECTION 9 – INTELLECTUAL PROPERTY

All content on this website including:

Logos
Images
Product designs
Branding
Graphics
Text

are the intellectual property of The Dad Co. Pty Ltd or its licensors.

You may not reproduce, copy, distribute, modify or use our content without written permission.

SECTION 10 – OPTIONAL TOOLS

We may provide access to tools offered by third-party providers.

These tools are provided “as is” and “as available” without warranties.

Your use of these tools is at your own risk.

SECTION 11 – THIRD-PARTY LINKS

Our website may include links to third-party websites.

We are not responsible for:

The content of third-party websites
Transactions with third-party businesses
Products or services purchased outside our website

SECTION 12 – ERRORS AND INACCURACIES

Occasionally information on our website may contain errors including:

Pricing mistakes
Product description errors
Incorrect availability

We reserve the right to correct these errors and cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use the Services:

For unlawful purposes
To violate any laws
To infringe intellectual property rights
To distribute malware or harmful code
To scrape or collect data from our website

We reserve the right to terminate accounts that violate these Terms.

SECTION 14 – PRODUCT USE AND LIABILITY

Products sold by The Dad Co. are intended for general personal use.

To the maximum extent permitted by law, The Dad Co. will not be liable for injury, loss, or damage resulting from:

Improper use of products
Misuse of products
Failure to follow instructions

SECTION 15 – FRAUD AND SUSPICIOUS ORDERS

We reserve the right to refuse or cancel orders suspected to involve:

Fraud
Unauthorised transactions
Abuse of policies

Additional verification may be requested before processing orders.

SECTION 16 – DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available” without warranties of any kind except where required by law.

We do not guarantee that the Services will be uninterrupted or error-free.

SECTION 17 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, The Dad Co. shall not be liable for:

Indirect or consequential damages
Loss of profits
Loss of revenue
Loss of data

arising from the use of our Services or products.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless The Dad Co., its directors, employees and partners from any claims arising from:

Your breach of these Terms
Your misuse of the Services
Your violation of any law

SECTION 19 – SEVERABILITY

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in effect.

SECTION 20 – GOVERNING LAW

These Terms are governed by the laws of Western Australia, Australia.

Any disputes shall be resolved within the courts of Western Australia.

SECTION 21 – CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Changes will take effect once published on this page.

Continued use of the Services constitutes acceptance of the updated Terms.

SECTION 22 – CONTACT INFORMATION

For questions regarding these Terms, please contact: